Transmission problems in a car are among the most costly to repair. Whether automatic or manual, the transmission requires greater expertise to repair, replace, or rebuild than most other auto mechanisms. This means that there are fewer auto repair shops qualified to do the work competently even though many will make claims otherwise. Increased care must be taken to find a reputable shop that can successfully repair your car without ripping you off.
The first thing to look for is a transmission shop that has been in business for some time. One that has been successful in business specializing in transmission repair for ten or more years is most likely one that does reputable work at reasonable costs or word of mouth would have put it out of business. It also helps to get referrals from friends, neighbors, or co-workers as well if possible to find out about their experiences with a local transmission shop. Take a few minutes to go the extra step to check online with the Better Business Bureau and online review sites to check the shop’s reputation and number and type of complaints.
Don’t trust a repair shop that gives you a quote over the phone. No reputable shop will try to diagnose a problem and quote a price without thoroughly inspecting the vehicle in person and running diagnostic tests. Only then can an honest quote be given that they should happily provide to you in writing along with all terms and conditions and a written warranty on parts and labor. Transmission repair is too expensive to take chances. Protect yourself and your car with due diligence in finding a reputable, expert transmission shop.